Office or Division

Program Management Bureau – Sectoral Programs Division

Classification

Highly Technical

Type of Transaction

G2G-Government to Government ; G2C-Government to Citizen

Who may avail:

Indigent senior citizens who are: 

1. 60 years old and above indigent senior citizens who are frail, sickly, bedridden, or with a disability;
2. No permanent source of income
3. No regular support from family or relatives
4. No pension from GSIS, SSS, PVAO, and other insurance agencies

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

OSCA ID or any Valid ID

OSCA at Local Government Unit, Government Agency issuing Government ID

Social Pension Application Form 

BSCA:

The BSCA President distribute Applications Forms to the indigent senior citizens of the barangay for onward submission to the OSCA.

or

OSCA:

The indigent senior citizen may go directly to the Office for Senior Citizens Affairs (OSCA) located in their respective locality.

BSCA/OSCA to provide a copy of the Social Pension Application Form to the senior citizen. 

1ST PHASE VALIDATION AND ASSESSMENT OF THE SOCPEN BENEFICIARIES’ SUBMITTED MASTERLIST 

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. DSWD FO RSPU receives the consolidated list from the LSWDO and conducts assessment/ validation to potential beneficiaries

1.1 The DSWD Field Office – Regional Social Pension Unit (RSPU) receives the certified consolidated list of indigent senior citizen applicants submitted by the LSWDO / walk-in applicants/ referrals from different stakeholders to the Field Offices.  

1.2 DSWD FO RSPU schedules the validation/assessment and shall inform the LGU (OSCA and LSWDO)

1.3 DSWD FO RSPU conducts the validation using General Intake Sheet (GIS) (Annex 2) and/or Social Pension Beneficiary Update Form (SPBUF) based on the certified list of potential beneficiaries submitted by the OSCA/LSWDO.   

1.4 Submission of delisted, replacement, for validation and for inclusion should be quarterly in coordination with LGUs by DSWD FO RSPU. 

None

None

None

None

Within 7-14 working days from the receipt of the certified list 

• OSCA

• LSWDO 

• Referring agencies/ organizations and other stakeholders

• Walk-in Applicants

• DSWD FO RSPU

1. DSWD FO RSPU encodes the final list of beneficiaries in the Social Pension Information System (SPIS)

2.1. DSWD FO RSPU encodes the validated list of potential beneficiaries in the SPIS by data entry and for uploading to the DSWD Central Office –Social Pension Unit for cross-matching. 

The data from SPIS will determine if the applicant is eligible or not. (Yes/No) 

2.1.1. If Yes: Generation of Certification of Eligibility duly approved by RD

2.1.2. If No: DSWD FO RSPU to provide data/results through an Official letter to LGUs for revalidation/grievance. 

2.1.2.1. Delisted beneficiaries (double entry, deceased, able family, receiving a pension from other government and private agencies and with regular income) subject for replacement. 

2.1.2.2. LSWDO will identify the replacement as per approved and qualified waitlisted beneficiaries. 

2.1.2.3. BSCA, OSCA, LSWDO and DSWD FO RSPU staff conduct door-to-door validation using the SPBUF as the basis for assessment.

None

None

None

None

None

Within 7-14 working days

• DSWD Field Office – RSPU

• DSWD Central Office – Social Pension Unit

1. DSWD FO RSPU encodes/uploads validated list of beneficiaries

3.1 DSWD FO RSPU encodes/ uploads the consolidated validated list submitted to the DSWD CO Social Pension Unit for data cleansing and eligibility test.

None

Within 7-14 working days

• DSWD Field Office – RSPU

1. DSWD CO Social Pension Unit performs data cleansing and runs eligibility tests 

4.1 DSWD CO Social Pension Unit performs and runs eligibility tests to the received validated lists of beneficiaries.  

1. DSWD CO Social Pension Unit endorse generated clean and error list to the DSWD FO RSPU

None 

None

Within 20 working days 

*turnaround time includes the receipt from FO until the endorsement to FOs of the clean and error list. 

• DSWD Central Office – Social Pension Unit and ICTMS

1. DSWD FO RSPU endorses a validated and approved list of qualified Social Pension Beneficiaries.

1. DSWD FO RSPU endorses the approved validated list of beneficiaries to the City/Municipal Mayor through the OSCA Head and LSWDO.

5.1.1. Per coordination of the DSWD FO RSPU, OSCA/LSWDO notifies the qualified senior citizens thru a written notification of their inclusion as beneficiary of the Social Pension Program.

None

None

Within 7-14 days

• DSWD FO -RSPU
• LSWDO 
• OSCA

1. Qualified Indigent Senior Citizen notified and received qualification to the program  

1. Qualified Indigent Senior Citizen receives written letter from the OSCA/LSWDO on his/her inclusion as beneficiary of the program.

None

None

• Indigent Senior Citizen

TOTAL PROCESSING TIME

NONE

76 days maximum processing time per the Master list submitted

2ND PHASE FACILITATION OF CASH ADVANCE FOR THE CONDUCT OF SOCIAL PENSION PAYOUT THROUGH SPECIAL DISBURSING OFFICERS (SDOs)

1. DSWD FO facilitates the cash advance.

1. DSWD FO – Finance Unit facilitates the cash advance of the stipend based on the approved list of beneficiaries and corresponding amount for each payroll.      

None

Within 7-10 working days before informing the LGUs on the conduct of pay-out.

• DSWD Field Office Finance Unit 

• DSWD FIELD OFFICE – RSPU 

1. DSWD FO SDOs encash the cash advance

2.2. DSWD FO – Finance Unit identified Special Disbursing Officer (SDOs) encash the cash advance of the stipend based on the corresponding number of Social Pension beneficiaries (FO)

None 

Within 1-3 working days before the conduct of pay-out.

• DSWD Field Office Finance Unit identified SDOs
  
  
• DSWD FO – RSPU 

1. DSWD FO RSPU informs the OSCA/LSWDO on the schedule of payout

1. DSWD FO RSPU informs the City/Municipal Mayor through the OSCA Head and LSWDO of the schedule of payout

1. Per coordination with the DSWD FO RSPU, OSCA/LSWDO informs the Social Pension Beneficiaries of the date and venue of the payout. 

1. LSWDO acknowledges the payroll and number of beneficiaries and confirm the schedule on the conduct of payout. 

None 

Within 5 working days before the pay-out

• DSWD Field Office – RSPU

• OSCA/LSWDO 

TOTAL PROCESSING TIME 

NONE

Within 13-18 days processing time before the conduct of payout. 

3RD PHASE: CONDUCT OF PAYOUT

1. Conduct of the Social Pension Payout

1. Qualified Indigent Senior Citizens received their social pension stipend on the scheduled payout

1. The DSWD RSPU Social Pension Focal Person shall conduct exit conferences for both schemes with LCE and LSWDO to discuss what transpired during the payout and reach an agreement to improve delivery of service to the FOs beneficiaries and the LGUs constituents.

None

None

Within 15 days upon release of the cash advance

• Indigent Senior Citizen

• DSWD Field Office – RSPU 

• OSCA/LSWDO

TOTAL PROCESSING TIME

Within 15 days processing time upon release of the cash advance from SDOs

*processing time depending on the number of beneficiaries per Barangay, per LGU and output capability of SDOs.  

4th PHASE: REPORTING AND LIQUIDATION

1. Preparation of DSWD FO RSPU report to LGU

1. DSWD FO RSPU provides the LGU the data on the paid and unpaid beneficiaries including the deceased for their reference and action for possible replacement.

1. DSWD FO RSPU to prepare status of recommendation for replacement as validated in the waitlist. 

None

None

Within 7-14 working days after the conduct of pay-out.

• DSWD Field Office –  RSPU 

1. DSWD FO RSPU to prepare the liquidation report 

1. DSWD FO Identified SDOs to prepare the liquidation report on the recently concluded Social Pension Pay-out in support of DSWD RSPU for the accomplishment of supporting documents

None

Within 7-14 working days after conduct of pay-out following the Guidelines on Cash Advance / AO No. 13.

• DSWD Field Office Identified SDOs 

• DSWD Field Office – RSPU

TOTAL PROCESSING TIME

NONE

Within 8-21 days processing time