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Referral Management Process for SLP - RPMO

The Regional Program Management Office (RPMO) provides the final and full implementation of the Referral Management Process. The Sustainable Livelihood Program – Referral Management Unit (SLP-GRMU), serves as an avenue to the poor, marginalized, vulnerable, and the less fortunate individuals, who want to use their capacity and strength in building–up themselves to achieve a better way of living.

 

Office or Division:

Sustainable Livelihood Program – Referral Management Regional Office / Field Offices

Classification:

Highly Technical

Type of Transaction:

G2C – Government to Citizens

G2G – Government to Government

Who may avail:

All Qualified Program Participants

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. 1 copy of filled-out SLP Profile Form- for Walk-in Clients;
  2. 1 copy of referral/endorsement letter from OBSUs, NGA’s, and NGOs; and
  3. 1 photocopy of ID with three (3) specimen signature;

SLP Helpdesk 3rd floor, Mahusay Building


DSWD Regional Offices

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

  1. The clients will ratify or concur on the Data Privacy Consent’s content.

Proceed to customer step number 2 after approval.

  1. Explain to and request the client to sign or place his/her thumb mark on the Data Privacy Act (DPA) of 2012

Brief orientation on the SLP Processes


Note: For referral SLP, NPMO, PCC, 8888, OP and other institutions, proceed to 2.6.

None

10 minutes

Regional Program Management Office (RPMO) or Project Development Officer (PDO)

2. Fill-up the SLP Profile Form

2. Fill-out the SLP Profile Form 

None

20 minutes

RPMO or PDO

Walk-in Clients

3. Fill-up the logbook

3. Request the client to register in the Walk-In Clients Logbook

  1. Received of Walk-in Clients Slip
  1. Issue SLP Walk-In Clients Slip to Walk-in Client, certify that client appeared at the SLP-NPMO

Note: Request the client to fill up the Client Satisfaction Measurement Report Form in the provision of technical assistance and orientation as initial intervention.

None

20 minutes

PDO

 

4.2 Assess/Validate the receive walk-in and referrals from SLP NPMO, PCC, 8888, OP and other institution

None

1 day

Regional Focal for Referral (RFR)


RPMO / PDO

4.3 Data encoding of client’s profile in the SLP Referral Management System (SLP RMS)

None

20 minutes

RPMO or PDO

Administrative Assistant (AA)

  1. Provides list of names for name matching to Listahanan – NHTU and Pantawid Database

Note: provided that there are enough staff/personnel to administer the name matching both at the SLP RPMO and NHTU and Pantawid

None

Pantawid 

(1 day)


Non-Pantawid

(2 days)

RPMO PDO

  1. Endorse to Provincial Offices for appropriate action

None

1 hour

RPMO PDO

  1. Received of the information letter
  1. Inform the client/s on the result of the name matching:
  1. If client is eligible proceed to 

cap build – Proceed 2.0

  1. If no matched – NTHU to 

conduct HAF or SLP Means Test

  1. Conduct home visitation to 

Administration to HAF.

d.)   Administer SLP Means Test

e.)   If non-poor refer to other 

       institution  


Note: Field Offices with Island Municipality/ies or Geographically Isolated and Disadvantaged Areas (GIDA), validation may exceed the prescribed timeline due to the distance and travel time.

None

1 day

Field PDO, IPDO and MPDO

  1. Administer the Livelihood Assessment Form (LAF)

*If eligible proceed to 2.0

*If not eligible refer to other institution

None

1 day

PDO


Partnership Officers

3.3 Qualified individuals will undergo on the following activities: 

a.) Conduct Capacity Building

b.) Provides result on the conducted Sustainable Livelihood Analysis (SLA), and SWOT Analysis.

c.) Track Selection Client/s will show their interest, strength and weaknesses, so that they can identify the best TRACT for them.

d.) Conduct of Micro-Enterprise Development Training (MD) or Basic Employment Skills Training.


None








3 days and 5 hours








PDO

  1. Prepares and submit the Modality Application Form and the Mungkahing Proyekto.

None

 

Program Participants

  1. Review and assess the project proposal

If the intended project proposal is complete, proceed to the next process, if not, give it back to the participant for revision. 

Note: The succeeding SLP processes will be subjected to the availability of Funds

None

1 day

Provincial Coordinator

RPMO PDO

Regional Review Committee (RRC)

  1. Prepare project proposals for fund processing.

The proposal has been approved by the RD, then forwarded to FMD

None

2 days

Regional Monitoring and Evaluation for Finance (RMEF)

3.7 Prepare Obligation Report

None


2 days

Budget Officer/ SLP Mainstreamed Staff

  1. Prepare/process voucher

None

3 days

Accountant/ Mainstream Staff

  1. Monitor the issuance of the approved check for disbursement.

None

1 day

Cashier /Mainstreamed Staff

  1. Received the Notification through (text, email, call and or visit)
  1. Notify the program participants for the release of the check

Note: Subject to available means of communication to inform the client (text, email, call, visit)

None

1 day

PDO

  1. Received the Livelihood Assistance 
  1. Release of livelihood assistance

None

1 day

Regional Cashier(RC)

TOTAL

None

19 days, 7 hours and 10 minutes

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