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Registration, Licensing and Accreditation of Social Welfare and Development Agencies (SWDAs) and Service Providers (SPs)

Registration of Social Welfare and Development Agencies (SWDAS) Operating in One Region

The process of assessing the applicant person/individual, corporation, organization or association operating only in one region whether its intended purpose is within the purview of social welfare and development.

Office or Division:

DSWD Field Office – Standards Section

Classification:

Simple   

Type of Transaction:

  • Government to Client (G2C)
  • Government to Government (G2G)

Who may avail:

All eligible person/individual, corporation, organization or association intending/ already engaging in SWD activities in One (1) region 

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  • For applicant person/individual, corporation, organization or association intending/already engaging in SWD activities
  1. One (1) Duly Accomplished and Notarized Application Form 

(Note: Per Secretary’s advisory, during state of public health emergency, Application need not be notarized)

  • Any DSWD Field Office – Standards Section (Regions I, II, III, IV-A, V, VI, VII, VIII, IX, X, XI, XII, CAR, Caraga, MIMAROPA & NCR)

 

  • Updated Copy of Certificate of Registration and latest Articles of Incorporation and By-Laws, indicating that the organization’s primary purpose is within the purview of social welfare and development issued by SEC that gives a juridical personality to a non-stock non-profit organization to operate in the Philippines.

       *Not applicable to Government Agencies.

  • Securities Exchange Commission (SEC) – Company Registration and Monitoring Department Secretariat Building, PICC Complex, Roxas Boulevard, Pasay City, 1307

 

  • Any SEC Extension Office (Baguio City, Tarlac City, Legazpi City, Cebu City, Iloilo City, Cagayan De Oro City, Davao City,  Zamboanga City)
  1. Copy of any of the following:
 

3.1 Handbook or Manual of Operations of its programs, policies and procedures to attain its purposes.

3.2 Brochure

3.3 Duly signed Work and Financial Plan ( for two succeeding years) by the Head of Agency 

  1. Copy of Official Receipt (OR) of processing fee on registration amounting to P 1,000.00
  • Applicant

Note to Applicant: The acceptance of application documents does not imply that the application is already approved. The applicant must satisfy the assessment indicators for Registration based on DSWD Memorandum Circular No. 17 Series of 2018.

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

  • Pre-Registration Procedures for Walk-in Applicants

STEP 1: 

Secure application form thru the DSWD Website or from the DSWD Field Office

 

Provided the client with application form and checklist of requirements

 

None

 

—

 

Support Staff (Standards Section- Field Office)

STEP 2:

  1. Submit/ file application and supporting documents.

 

  1. For applicant organization with complete requirements, receive the acknowledgement receipt of the submitted requirements.

 

  1. For incomplete requirements, the applicant organization shall sign the acknowledgement of the returned documents and the checklist of the lacking requirements.

 

1. Determine whether the submitted documents are complete. 

1.1. If complete, receive the documentary requirements and provide the organization an acknowledgement receipt and log the receipt of application documents into the Document Tracking System.

 

1.2 Logs its receipt in the document tracking system (DTMS).  

 

1.3 Provides the walk-in applicant with document reference number for easy tracking.

 

1.4. If incomplete, return all documents submitted accompanied by a checklist of requirements for applicant Organization’s compliance.

 

None

 

30 minutes

 

 

Support Staff in charge of all incoming documents 

(Standards Section- Field Office)

 

Officer of the day (Standards Section- Field Office)

STEP 3: If Complete, Settle the required processing fee and make payments to Cash Section or thru online.

Prepares billing statement

None

10 minutes

Support Staff in charge on the issuance of Billing Statement (Standards Section- Field Office)

Process payment and issues Official Receipt.

₱1,000.00

20 minutes

Cashier (Cashier Section-FO)

STEP 4: Provide the DSWD Standards Section the photocopy of the Official Receipt (OR).

Attach the photocopy of the official receipt of the processing fee.

None

5 minutes

Support Staff in charge on the issuance of Billing Statement (Standards Section- Field Office)

STEP 5: Ensure that the Client Satisfaction Measurement Form is duly accomplished and emailed/via courier by the applicant to the Standards Bureau 

Provides the applicant the Client Satisfaction Measurement Form

None

5 minutes

 

Standards Section Support Staff/Technical Staff

Note: Application documents received after 3:00 PM shall be considered as a next working day transaction.

STEP 6: Wait for the result of the assessment.

1.1 Routes to      Standards Section the Application Documents.

None

25 minutes

Support Staff (Standards Section- Field Office)

1.2 Receives incoming applications and assigns to concerned technical staff.

None

30 minutes

Standards Section Head/ 

1.3 Conducts desk review of the received application as to completeness and compliance. The submitted documents must satisfy the criteria that the applicants must be engaged mainly or generally in Social Welfare and Development Activities. Other supporting documents may be requested to the applicant SWDA to support the said criteria. If complete and compliant, notify the applicant SWDA on the payment for processing fee. 

 

  1. If incomplete, prepares an acknowledgement letter with checklist of documents indicating the lacking requirement.

None

3 hours

Assigned Technical Staff

Preparation of the Confirmation Report with attached draft Certificate of Registration and printing of Security Paper( SECPA).

None

5 hours and 25 minutes

Assigned Technical Staff/

Review and approval of the Confirmation Report; Endorsement for Approval of  the Registration Certificate

None

7 hours

Standards Section Support Staff/Standards Section Head/ PPD Chief/ ORD Support Staff/ Regional Director

STEP 7: Signs in the logbook for received certificate thru pick-up.

Releasing of the Certificate of Registration to the SWDA

None

30 minutes

ORD / ARDA / Standards Section

TOTAL

For Complete and Compliant: 

 

₱1,000.00

 

3 working days

 

For Incomplete Submission

Walk-in:

Courier:

 

None

 

30 Minutes

2 days

 

B.  Processing Procedures of Applications submitted at Standards Bureau through Mail/Courier:

STEP 1: Send the Application Form together with the prescribed documentary requirements through Mail or Courier to:

Standards Bureau

DSWD Central Office, 

IBP Road, Batasan Pambansa Complex, Constitution Hills, Quezon City.

  1. “Received” stamp the document and logs its receipt into the document tracking system.

 

  1. Endorse the document to section head.

None

30 minutes

Support Staff (Standards Section- Field Office)

Note: Application documents received after 3:00 PM shall be considered as a next working day transaction.

STEP 2: Wait for the result of documents review.

Receives incoming applications and assigns to concerned technical staff.

Provides notes/ instructions for action to concerned technical staff.

None

30 minutes

Standards Section Head

 
  1. Review the submitted documents as to completeness and compliance, both in form and substance.  The submitted documents must satisfy the criteria that the applicants must be engaged mainly or generally in Social Welfare and Development Activities. Other supporting documents may be requested to the applicant SWDA to support the said criteria.

 

  1. If complete and compliant, notify the SWDA on the payment for processing fee.

 

  1. If incomplete, an acknowledgement letter with checklist of requirements shall be returned to the applicant.

None

3 hours

Technical Staff

(Standards Section- Field Office)

STEP 3: Wait for the result of the assessment.

  1. Prepares the Confirmation Report with attached Certificate of Registration in Security Paper (SECPA) and duplicate copy.

 

  1.  Reviews and provides inputs and endorses the Confirmation Report with attached Certificate of Registration in Security Paper (SECPA) and duplicate copy to the PPD Chief for initial.

 

  1.  Review and approval of the Confirmation Report; Endorsement for Approval of the Registration Certificate
  1.  

None

5 hours and 25 minutes

2 hours and 25 minutes

4 hours and 10 minutes 

Support Staff in charge of incoming documents (Standards Section- Field Office) 

 

Standards Section Head/ Standards 

 

Standards Section Support Staff/ PPD Chief/ORD Support Staff/

Regional Director/

Step 4: Receive the Certificate and confirmation letter.

Send the Confirmation Report and notify the availability of the Certificate of Registration for release through various means per preference indicated in the application form. (direct pick-up or courier

None

30 minutes

Support Staff (Standards Section- Field Office)

TOTAL

For Complete and Compliant: 

 

₱1,000.00

 

3 working days

 

For Incomplete Submission

Walk-in:

Courier:

 

None

 

30 Minutes

2 days

 

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Registration of Private Social Welfare and Development Agencies (SWDAS) - Operating in more than one Region

Registration of Private Social Welfare and Development Agencies (SWDAS) – Operating in more than one Region

 

The process of assessing the applicant organization with operations in more than one region to determine whether its intended purpose is within the purview of Social Welfare and Development.

 

Office or Division:

Standards Compliance Monitoring Division (SCMD) – Standards Bureau, DSWD Central Office

Classification:

Complex

Type of Transaction:

Government to Client (G2C)

Who may avail:

All Private Organization that intends to engage in Social Welfare and Development Activities Operating in more than one (1) region

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. One (1) original copy of Duly Accomplished Application Form 
  • DSWD Central Office – Standards Bureau (SB) IBP Road, Constitution Hills, Batasan Pambansa Complex, Quezon City

  • Any DSWD Field Office – Standards Section (Regions I, II, III, IV-A, V, VI, VII, VIII, IX, X, XI, XII, CAR, Caraga, MIMAROPA & NCR)

  • One (1) photocopy of Updated Certificate of Registration and latest Articles of Incorporation and by-laws indicating that the organization’s primary purpose is within the purview of social welfare and development issued by SEC that gives a juridical personality to a non-stock non –profit organization to operate in the Philippines
  • Securities Exchange Commission (SEC) – Company Registration and Monitoring Department Secretariat Building, PICC Complex, Roxas Boulevard, Pasay City, 1307
  • One (1) original copy of any of the following:

  • Handbook or Manual Operations of its programs policies and procedures to attain its purposes 

  • Brochure 



  • Duly signed Work and Financial Plan for at least two (2) years




Note to Applicant: The acceptance of application documents does not imply that the application is already approved. The applicant must satisfy the assessment indicators for Registration based on DSWD Memorandum Circular No. 17 Series of 2018.

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME 

PERSON RESPONSIBLE


  • Assessment Procedures for Walk-in Applicants

STEP 1: Secure application form and other templates on Registration thru the DSWD Website/ Standards Bureau

Provide the client the copy of application form and 

None

 

Support Staff (Standards Bureau – SB)

STEP 2:

  1. Submit/ file application and supporting documents.

  1. For applicant organizations with complete requirements, shall have acknowledgement receipt of the submitted documentary requirements.


  1. For incomplete requirements, the applicant organization shall sign the acknowledgement of the returned documents and the checklist of the lacking requirements.

  1. If complete, receive the documentary requirements and provide the organization an acknowledgement receipt and log the receipt of application documents into the Document Tracking System.

  1. Provides the walk-in applicant with document reference number for easy tracking

  1. If incomplete, return all documents submitted accompanied by a checklist of requirements for applicant Organization’s compliance.

None








*15 minutes





Support Staff in charge of all incoming documents (Standards Bureau – SB)

STEP 3: If complete, settle the required processing fee.

.

Prepares billing statement and instructs applicant to proceed to the Financial Management Service (DSWD Cashier, 2nd Floor, Matapat Building) for the payment of the necessary fee or thru online at https://www.lbp-eservices.com/egps/portal/index.jsp


Process payment and issued Official Receipt. 

None








₱1,000.00

*15 minutes

Support Staff in-charge of the issuance of Billing statement (Standards Bureau – SB)



Cashier (Financial and Management  Service)

STEP 4: Provide the DSWD Standards Bureau the photocopy of the Official Receipt (OR).

Attach the photocopy of the official receipt of the processing fee

None

Support Staff in charge of all incoming documents (Standards Bureau – SB)

Note: Application documents received after 3:00 PM shall be considered as a next working day transaction.

STEP 5: Wait for the result of the assessment.

  1. Logs and endorses the application documents to concerned Section and technical staff

  1. Conducts desk review of the received application as to the completeness and compliance. The submitted documents must satisfy the criteria that the applicants must be engaged mainly or generally in Social Welfare and Development Activities. Other supporting documents may be requested to the applicant SWDA to support said criteria

  1. Once the applicant organization satisfies the prescribed requirements, the technical staff assessing the documents shall prepare the Confirmation Report and the Certificate of Registration.

  1. Prepares Confirmation Report with attached draft Certificate of Registration and Executive Summary

  1. Reviews and approval of the Confirmation Report; endorsement for approval of the Registration Certificate

  1. Approval and Signing of Registration Certificate

  1. Approval and Signing of Registration Certificate

None

2 days and 30 minutes

Support Staff in charge of incoming documents (Standards Bureau – SB)


Technical Staff/ Section Head/ Division Chief/ Bureau Director/Assistant Secretary/ Undersecretary

STEP 6: Receive the Certificate and confirmation letter.

Send the Confirmation Report and notify the availability of the Certificate of Registration for release through various means per preference indicated in the application form. (direct pick-up or courier)

None

1 hour

(depending on the choice of the applicant)

Support Staff in-charge of outgoing documents (Standards Bureau – SB)

TOTAL

For Complete and Compliant: 


₱1,000.00


3 working days

 

For Incomplete Submission:

None

15 minutes

 
  • Processing Procedures of Applications submitted at Standards Bureau through Mail/Courier:

STEP 1: Send the Application Form together with the prescribed documentary requirements through mail or courier to:


Standards Bureau

DSWD Central Office, 

IBP Road, Batasan Pambansa Complex, Constitution Hills, Quezon City.

  1. Logs it into the Documentation Transaction Management System (DTMS)


  1. Updates the DTMS  and endorses the application documents to concerned Section and technical staff

None

*5 minutes







30 minutes





Support Staff in-charge of incoming documents

(Standards Bureau – SB)


SCMD Support Staff

Note: Application documents received after 3:00 PM shall be considered as a next working day transaction.

STEP 2: Wait for the result of the assessment.

  1. Conducts desk review of the received application as to the completeness and compliance. The submitted documents must satisfy the criteria that the applicants must be engaged mainly or generally in Social Welfare and Development Activities. Other supporting documents may be requested to the applicant SWDA to support said criteria.

  • If found non-compliant to eligibility and documentary requirements, return application documents to the applicant with a letter citing reasons for disapproval with technical assistance on how to rectify non-compliance and/or submit lacking requirements.

None

1 day, 1 hour and 40 minutes


















Technical Staff (Standards Bureau – SB)


SCMD Support Staff/Technical Staff/ Section Head/ Division Chief/ Bureau Director

 
  • If found both complete and compliant, prepares and endorses the Confirmation Report with attached draft Certificate of Registration and Executive 

In the Confirmation Report, the link for filling-up the Client Satisfaction Measurement Form is stated

None

1 day, 5 hours and 20 minutes

SB/SCMD Support Staff/Technical Staff/Section Head/Division Chief/Bureau Director/ Assistant Secretary/

Undersecretary

 
  • Updates DTMS and Review and approval of the confirmation report; endorsement for approval of the Registration Certificate
 

Approval and Signing of Registration Certificate

 

Approval and Signing of Registration Certificate

STEP 7: Receive the Certificate and confirmation letter.

Send the Confirmation Report and notify the availability of the Certificate of Registration for release through various means per preference indicated in the application form. (direct pick-up or courier)

None

1 hour

(depending on the choice of the applicant)

Support Staff in-charge of outgoing documents (Standards Bureau – SB)

TOTAL

For Complete and Compliant: 


₱1,000.00


3 working days

For Incomplete Submission:

None

1 day, 2 hours and 

15 minutes

*The number of minutes shall be included on the total working days

** This does not include the travel time of documents from the DSWD Field Office to the Central Office, and vice versa.

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Pre-Accreditation Assessment of Social Welfare and Development Programs and Services (Licensed Private SWAs and Public SWDAs) - Operating within the Region

Refers to the process conducted by the Standards Section of the concerned DSWD Field Office to determine the readiness of the SWDA to meet the set standards on SWD programs and services being delivered to its client prior to SBs accreditation.

 

Office or Division:

DSWD Field Office – Standards Section

(Regions I, II, III, IV-A, V, VI, VII, VIII, IX, X, XI, XII, CAR, Caraga, MIMAROPA & NCR)

Classification:

Highly Technical 

Type of Transaction:

  • Government to Client (G2C)
  • Government to Government (G2G)

Who may avail:

New applicant Registered and licensed SWDA operating within the region. 

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

 

  1. One (1) original copy of the Duly Accomplished Application Form

 

  • Any DSWD Field Office – Standards Section (Regions I, II, III, IV-A, V, VI, VII, VIII, IX, X, XI, XII, CAR, Caraga, MIMAROPA & NCR)

 

  1. Pre-accreditation assessment 

 

  • For New Applicant, submit one (1) original copy of the pre-assessment conducted by concerned Field Office covering the Area of Operation
  • For Renewal, submit one (1) original copy of the assessment tool signed by the SWAs Head of Agency

 

 

 

  1. One (1) Original Copy of each of the following Documents Establishing Corporate Existence and Regulatory Compliance

 

  • Certification of no derogatory information issued by SEC (for those operating more than six (6) months upon filing of the application (not applicable for Public SWDA)

 

  1. ABSNET Membership

Certification from the Regional ABSNET (RAB) President or Chairperson of the Cluster ABSNET (CAB) or the authorized ABSNET Officer attesting the active ABSNET membership of the applicant SWDA.

 

For RAB President, the Standards Section shall be the one to issue the required certification.

 

  • Securities Exchange Commission (SEC) – Company Registration and Monitoring Department Secretariat Building, PICC Complex, Roxas Boulevard, Pasay City, 1307 

 

  1. One (1) Original Copy of each of the  following Documents Establishing Track Record and Good Standing

 

  1. Duly signed Work and Financial Plan for the two (2) succeeding years 

 

  1. Notarized Updated Certification from the Board of Trustees and/or funding agency to financially support the organization’s to operate for at least two (2) years. (not applicable for Public SWDA)

 

  1. Annual Accomplishment Report previous year

 

  1. Audited Financial Report of the previous year 

 

  1. Profile of Clients served for the preceding and current year

 

  • Board Resolution by the Organization

 

 

  1. One (1) Original Copy of each of the following Documents Establishing Corporate Existence and Regulatory Compliance

 

  • Declaration of Commitment from the applicant of no support to tobacco in compliance to the provisions of EO 26 series of 2017(Providing for the establishment of smoke-free Environments in Public and Enclosed Places) and RA 9211 (Tobacco Regulation Act of 2003)

 

One (1) Original Copy of each of the following Basic Documents

 

  1. Manual of Operation containing the SWDAs program and administrative policies, procedures and strategies to attain its purpose/s among others

 

  1. Profile of Board Trustees (Not applicable to Public SWDAs)

 

  1. Profile  of Employees and Volunteers: At least one (1) full time staff who will manage its operations

 

  1. Certified True Copy of General Information Sheet issued by SEC (not applicable for Public SWDA)

 

Note: The first 4 Basic Documents are needed if only there is an update or amendment on documents recently submitted to DSWD Standards Bureau.

For those operating in more than one region

  • One (1) original copy of the List of main and satellite/branch offices with contact details, if any.

 

For Applicant SWA’s implementing Child Placement Services:

  • One (1) Original Copy of the Certification from DSWD or one (1) photocopy of the certificate of training attended by the hired RSW related to child placement service.
  • Certified True Copy of General Information Sheet issued by SEC (not applicable for Public SWDA)

 

  • For Center Based (Residential and Non-Residential Based) AND Community Based, Copy of the valid safety certificates namely:

 

  1. Occupancy permit (only for new buildings) or Annual Building Inspection/Structural Safety Certificate (for old buildings)

 

  1. Fire Safety Inspection Certificate Water
  1. Potability Certificate or Sanitary Permit
  • For applicant serving within the Ancestral Domains of Indigenous People (IP) – Photocopy of NGO Accreditation from NCIP

 

  • For applicants with past and current partnership with the DSWD that involved transfer of funds.

 

  • Signed Data Privacy Consent Form 

 

 

 

 

  • Securities Exchange Commission (SEC) – Company Registration and Monitoring Department Secretariat Building, PICC Complex, Roxas Boulevard, Pasay City, 1307

 

 

 

  • Securities Exchange Commission (SEC) – Company Registration and Monitoring Department Secretariat Building, PICC Complex, Roxas Boulevard, Pasay City, 1307

 

  • City/Municipal Engineering Office of Local Government Unit covering the SWDAs area of operation or Private Engineer
  • Office of the Bureau of Fire Protection in the City/Municipal Local Government Unit covering the SWDAs area of operation

 

  • City/Municipal Health Office of Local Government Unit covering the SWDAs area of operation or Private Service Provider

 

  • National Commission of Indigenous People (NCIP) Regional Office where the NGO operates

 

  • Field Office- Financial and Management Service Unit or concerned Government Agency where the Organization implemented or implements projects and programs.

 

  • Applicant

Note to Applicant: The acceptance of application documents does not imply that the application is already approved. The applicant must satisfy the assessment indicators for Accreditation based on DSWD Memorandum Circular No. 17 Series of 2018.

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

  • Request received through courier/email (7 days)

STEP 1: Secures application form thru the DSWD Website/ Field Office

Upload and make available of the necessary documents in the DSWD website

None

None

SWDA/ DSWD Field Office

STEP 2: Submits the application documents, get a stamped receiving copy of the documents submitted and reference number for follow up of the request. 

Receives the documentary requirements, stamped the receiving copy and provide the applicant SWDA with an application reference number for easy tracking.

None

 

30 minutes

Support Staff in charge of all incoming documents 

Note: Application documents received after 3:00 PM shall be considered as a next working day transaction.

STEP 3: Awaits the result of the documents review and notice of pre-accreditation assessment.

 

  1. Conducts desk review of the documentary requirements: 

 

  1. If complete, prepares acknowledgement letter indicating the schedule of the pre-assessment;

 

  1. If Incomplete, prepares an acknowledgement letter indicating the checklist of

documents to be submitted 

None

6 days, 7 hours 30 minutes

 

Technical Staff/ Section Head/ Division Chief/ Regional Director

Step 4: Receive the acknowledgment letter from the DSWD Field Office:

If the acknowledgement letter indicates that the submitted documents are complete and compliant,  confirm the schedule of the pre-accreditation assessment to the DSWD Field Office.  

 

If the acknowledgement letter indicates that the submitted documents submitted are incomplete and non-compliant, comply and submit the lacking requirements.

Prepare necessary documents:  pre-assessment tool, power point presentation, special order, etc.

 

None

Depends on the SWDA

Technical Staff

STEP 5: For the SWDA with complete and compliant documents, participate in the conduct of pre- accreditation assessment

Conducts the pre-accreditation assessment (virtual or actual visit) through the following activities: Focus Group Discussion with Clients

  1. Interview with the staff
  2. Review of documents
  3. Ocular Inspection
  4. Action Planning/ Exit Conference 

None

Minimum of 2 working days depending on the Programs and Services for Accreditation

Technical Staff/ SWDA

Step 6: Answer the Client Satisfaction  Measurement Form (CSMF) and submit to DSWD Field Office. 

Provide the SWDA with a Client Satisfaction Measurement Form for them to answer and submit to the DSWD Field Office.

None

After the pre-accreditation assessment

Technical Staff/ SWDA

Note: Application documents received after 3:00 PM shall be considered as a next working day transaction.

STEP 7: Wait for the result of assessment.

 

If the result of the pre-accreditation assessment is favorable, the technical staff to  prepare  the following: 

 

  • Confirmation Report to the SWDA

 

  • Transmittal memo to Standards Bureau attached the confirmation report, complete documentary requirements including the accomplished pre-accreditation assessment tool. 

 

If the result of the pre-accreditation is not favorable, prepares a confirmation report to the SWDA and Standards Bureau highlighting the indicators / requirements for compliance of SWDA.

None

11 working days

Technical Staff (Standards Bureau – SB)

Section Head/Division Chief/Bureau Director

TOTAL

Social Work Agency: 

None

20 working days 

 

Senior Citizen Center:

None

19 working days

 

*The number of minutes shall be included on the total number of working days.

** This does not include the travel time of documents from the DSWD Field Office to the Central Office, and vice versa.

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

  1. Applications received through Mail/Courier

STEP 1: Send the Application Form together with the prescribed documentary requirements for Accreditation through Mail or Courier to:

 

Standards Bureau

DSWD Central Office, 

IBP Road, Batasan Pambansa Complex, Constitution Hills, Quezon City

Receives application (Completeness of requirements) 

 

  1. Checks the completeness of the submitted application documents.

     

  1. Logs its receipt into the Document Transaction Management System (DTMS)

 

Note: Applications shall not be facilitated if no proof of payment for the processing fee is submitted.) 

 

1 hour

Incoming SB Support Staff

STEP 2: 

 

  1. For applicant SWDA with complete requirements, shall have acknowledgement receipt of the submitted requirements.

 

1.2 For incomplete requirements, the applicant organization shall sign the acknowledgement of the returned documents and the checklist of the lacking requirements.

  1. Routes to SCMD

Log receipt into the DTMS

 

None

30 minutes 

Incoming SB Support staff 

Tracks/Farms our to concerned Section Head: 

1.2 Routes to concerned Section Head 

 

30 minutes

Incoming SB Support staff

 

Assigns to Technical Staff 

  1. Monitors incoming applications and assigns to technical staff 
  2. Provides notes/ instructions for action
 

2 hours 

Section Head 

STEP 3: Settle the required processing fee.

1.1 For those operating in more than one region, the applicant organization may settle its payment either at DSWD Central Office or at the DSWD Field Office where their Main Office is located according to Organization’s preference.

 

1.2 Presents the Billing Statement at the Cashier and settles the required fee.

Assesses the submitted application documents if complete/compliant

 

If with comments/inputs/ return to technical staff, conduct desk review of the received application as to completeness and compliance.   

 

  1. If complete and compliant, prepares acknowledgement letter indicating the schedule and mode of assessment

 

  1. Notify the SWDA on the payment for processing fee, otherwise, application shall not be facilitated.
  • Under Normal circumstances actual accreditation visit shall be conducted;
  • During the state of calamity/ emergency, virtual assessment shall be conducted

 

  1. If incomplete or non-compliant, prepare an acknowledgement letter indicating the checklist of lacking documents.
 

3 days

Assigned Technical Staff

 

Process the payment and issues Official Receipts 

Php 1,000

*15 minutes

Cashier (Finance Management Service-Cashier Division) 

STEP 4: Provide the DSWD Standards Bureau the copy of the Official Receipt (OR) through the following:

 

  1. Scanned copy of the Official Receipt srb@dswd.gov.ph with the subject: Name of the Organization_ Copy of OR for Accreditation.

 

  1. Hand-carry the Photocopy of Official Receipt to Standards Bureau.

 

  1. Courier the Photocopy of Official Receipt to Standards Bureau.

Acknowledge the copy of the Official Receipt from the SWDA.

 

For the Copy of OR sent through email: the Support Staff managing the Official email of the Standards Bureau shall acknowledge the receipt of the Official Receipt and provide the copy to the Assigned Technical Staff.

None

*15 Minutes

Support Staff in charge of incoming documents (Standards Bureau – SB)

Note: Application documents received after 3:00 PM shall be considered as a next working day transaction.

STEP 5: Wait for the result of the documents review and notice of Virtual Assessment.

Reviews acknowledgement letter and affixes the initial 

  1. If no comments/ clarifications. Initial/endorse the final draft acknowledgement letter to the Division Chief for approval 

 

If with inputs/ comments corrections, return to the technical staff 

 

2 days

Section Head, Division Chief

 

1.2. Logs it into the DTMS 

1.3. Routes finalized acknowledgement letter to the OIC/Bureau Director for approval

 

2 hours 

Incoming Support Staff, OBD Support Staff

 

Approves acknowledgment letter.

1.1 If approved: Signed/ approved acknowledgement letter

1.2 If with inputs/comments/ corrections, return to SCMD/technical staff

 

1 day 

Bureau Director

 

Tracks and forwards the signed acknowledgement letter.  

Logs it into the DTMS 

 

30 minutes 

OBD Support Staff

 

Receives and tracks the signed acknowledgement letter.

  1. Logs it into the DTMS.
  2. Emails advance copy of the signed acknowledgement letter
 

30 minutes 

SCMD Support Staff

STEP 7: Confirm the Availability on the proposed Accreditation Assessment

Transmits to Records Section for delivery to concerned SWDA

  1. For complete/compliant documents, send to SWDA the acknowledgement letter indicating the assessment schedule 

1.2 For non-compliant/with list of lacking requirements, end of process

 

1 hour 

Outgoing SCMD Support Staff

TOTAL 

For Complete and Compliant 

Php 1,000

 

6 working days 

 

Incomplete Submission 

None 

4 working days  

 

Accreditation Assessment Proper (2days) 

STEP 1: 

  1. Prepare and make available if necessary on the day of the scheduled/agreed assessment visit 

 

  1. Assist the Assessor during the conduct of the Accreditation Assessment 

 

1.3 Accomplish and place the Customer’s Feedback Form on a sealed envelope.

 

1.1 Conduct of Accreditation Assessment, with the applicable mode:

  • Under normal circumstances actual accreditation visit;
  • During the state of calamity/ emergency virtual assessment.

1.2 Activities to take place: 

  • Focused Group Discussion;
  • Key informant Interview;
  • Review of documents based on the SWDA’s compliance with standard indicators;
  • Ocular inspection (thru virtual or actual);
  • Exit conference;
  • Highlights the result of the assessment.
  • If initial findings are not favorable, agreed Action plan shall be prepared
  • Requests SWDA to accomplish Client Satisfaction Measurement Form   
 

2 days

Assigned Technical Staff

Sub-Total

2 working days

 

POST-ACCREDITATION ASSESSMENT

  • For Issuance (11 working days) 

STEP 1:

 

Wait on the result of Virtual Assessment/ Validation Assessment.

Favorable: 

  1. Prepares confirmation report with attachments. 
  • If with  comments/  inputs/ returned  to technical staff
  1. Review and provide inputs on the submitted reports including the attachments 
  2. Prepares Certificate in the security paper and second copy of the Certificate
  3. Assigns accreditation number
  4. Affixes initial on the second copy of certificate
  5. Reviews final draft, signed/ approve confirmation report.  Affixed initials with the certificate of accreditation and transmittal to the USBG, for approval 
 

6 days

Assigned Technical Staff, Section Head, Incoming SCMD Support Staff, Division Chief, SCMD, OBD Support Staff

Wait on the result of Virtual Assessment/ Validation Assessment.

Endorse final draft of Confirmation report for approval with Certificate of accreditation and executive summary

 

3 days 

Bureau Director, OBD Support Staff, Outgoing SCMD Support Staff

 

1.1 SCBG Heads approve/ sign the Certificate of Accreditation 

If with inputs/ comments/ corrections, return to the technical staff

 

1 day

Incoming Support Staff from the Office of the Assistant Secretary, Assistant Secretary, Outgoing Support Staff from the Office of the Assistant Secretary

STEP 2: 

 

1.1 Inform SB on the preferred mode of release of Certificate (e.g. Pick-up or courier) 

1.2 For those through courier, endorsement to Administrative Service – Records and Archives Management Division

Reviews/approves the Certificate of Accreditation

1.1 Signs/ approves certificate of accreditation

1.2 If with inputs/ comments, return to the SB

 

1 day

 

Undersecretary, Outgoing Support Staff from the Office of the Undersecretary, Incoming SB Support Staff

 

Receives signed Accreditation Certificate

  1. Email scanned copy of the confirmation report and signed Certificate to the SWDA  
  2. Prepares receiving copy of signed Confirmation Report

1.3 Coordinate with the concerned technical staff as to the SWDA’s preferred mode of release of certificate e.g pick-up or courier

1.4 For those through courier, endorsement to Administrative Service – Records and Archives Management Division

1.5 Transmits the approved confirmation report and Certificate of Accreditation to the Records Section 

 

2 hours

Incoming SB Support Staff, SCMD Support Staff, Outgoing SCMD Support Staff

Held in Abeyance (11 Working days) 

STEP 1:

  1. Wait on the result of Virtual Assessment/ Validation Assessment

 

  1. Work on the agreed compliance/ lacking indicators

 

  1. Prepare confirmation report with indicators and period for compliance with Attached Action Plan 
  2. Track, review and endorse confirmation report to the OIC/Bureau Director 
 

 

5 days and 6 hours 

 

Assigned Technical Staff, Section Head, Incoming SCMD Support Staff, Division Chief, Incoming SCMD support staff, OBD Support Staff

 
  1. Approves confirmation report 
  2. If with inputs/ comments/ corrections, return to SCMD technical staff
 

2 days, 30 minutes 

Bureau Director, OBD Support Staff

 

Tracks the signed confirmation report

  1. Emails advance copy of the signed confirmation report to SWDA
  2. Transmits to Records Section for delivery to concerned SWDA
 

1.5 hours 

SCMD Support Staff, Outgoing SCMD Support Staff

TOTAL

For Compliant/Approved

 

None

 

11 working days

For Complete Requirements with Areas for Compliance:

None

 

 11 working days 

 

← Back

Licensing of Private Social Welfare and Development Agencies (SWDAs) – Operating in One Region

The process of assessing the qualifications and authorizing a registered SWDA to operate as a Social Work Agency or as an Auxiliary SWDA operating in one region.

Office or Division:

DSWD Field Office – Standards Section

Classification:

Highly Technical

Type of Transaction:

Government to Client (G2C)

Who may avail:

ALL Private SWDAs Intending to Operate in One Region

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. One (1) Duly Accomplished and Notarized Application Form
  • Any DSWD Field Office – Standards Section (Regions I, II, III, IV-A, V, VI, VII, VIII, IX, X, XI, XII, CAR, Caraga, MIMAROPA & NCR)

 

  1. One (1) set of the following Basic Documents:
  1. A certification of plan to hire the required Registered Social Worker (RSW) or staff complement; or (b) Profile of Employees and volunteers whichever is applicable
  2. Manual of Operation containing the SWDAs program and administrative policies, procedures and strategies to attain its purpose/s among others
  3. Profile of Board of Trustees 

 

  1. Certified True Copy of General Information Sheet issued by SEC (One (1) copy)
  1. Notarized certification from the Board of Trustees and/or the funding agency to financially support the organizations to operate for at least two (2) years

 

  1. Work and Financial Plan for the two (2) succeeding years

 

 

 

  • Securities Exchange Commission (SEC) – Company Registration and Monitoring Department Secretariat

Building, PICC Complex, Roxas Boulevard, Pasay City, 1307

 

  • Any SEC Extension Office (Baguio City, Tarlac City, Legazpi City, Cebu City, Iloilo City, Cagayan De Oro City, Davao City,  Zamboanga City)
  • Board resolution by the Organization

 

  • ADDITIONAL REQUIREMENTS 

 

  1. Certified True Copy of the notarized written agreement  of partnership or cooperation between the  agency and its partner agency e.g. MOA,  Contract  of Partnership, among others

 

b. For Applicant SWA’s implementing Child Placement Services

Certification from DSWD or photocopy of the certificate of training attended by the hired RSW related to child placement service.

 

  • Documents Establishing Corporate Existence and Regulatory Compliance

 

  1. For Center Based (Residential and Non-Residential Based)

Copy of the valid safety certificates namely:

  1. Occupancy permit (only for new buildings) or Annual Building Inspection/Structural Safety Certificate (for old buildings)

 

  1. Fire Safety Inspection Certificate

 

  1. Water Potability Certificate or Sanitary Permit
  1. For applicant serving within the Ancestral Domains of Indigenous People (IP) – Photocopy of NGO Accreditation from NCIP.

 

  1. For applicant with past and current partnership with the DSWD that involved transfer of funds

 

  1. Certification from DSWD Office and/or other concerned government agencies that the applicant is free from any financial liability/obligation

 

  • Photocopy of the Memorandum of Agreement/Contract of Partnership and  Certified by the Head of Applicant Organization

 

  • City/Municipal Engineering Office of Local Government Unit covering the SWDAs area of operation or Private Engineer
  • Office of the Bureau of Fire Protection in the City/Municipal Local Government Unit covering the SWDAs area of operation

 

  • City/Municipal Health Office of Local Government Unit covering the SWDAs area of operation or Private Service Provider

 

  • National Commission of Indigenous People (NCIP) Regional Office where the NGO operates.
  • DSWD Field Office – Financial and Management Service 

 

  • Government Agency where the Organization implemented or implements projects and programs.

Note to Applicant: The acceptance of application documents does not imply that the application is already approved. The applicant must satisfy the assessment indicators for Licensing based on DSWD Memorandum Circular No. 17 Series of 2018.

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

  • Assessment Procedures for Walk-in Applicants

STEP 1: Secure application form thru the DSWD Website/ Standards Section – Field Office

Provides client application form, and checklist of requirements

None

*10 minutes

Support Staff (Standards Section- Field Office)

STEP 2:

  1. Submit/ file application and supporting documents.

 

  1. For applicant organization with complete requirements, shall have acknowledgement receipt of the submitted requirements.

 

  1. For incomplete requirements, the applicant organization shall sign the acknowledgement of the returned documents and the checklist of the lacking requirements.

 

  1. Receive the documentary requirements and provide the applicant organization with an application reference number for easy tracking and reference.

 

  1. Determine whether the submitted documents are complete. 
  1. If complete, provide the organization an acknowledgement receipt and log the receipt of application documents into the Document Tracking System (DTS) for Standards Section – Field Office.

 

  1. If incomplete, return all documents submitted accompanied by a checklist of requirements for applicant Organization’s compliance.

None

*20 minutes

 

 

Support Staff in charge of all incoming documents 

(Standards Section- Field Office)

 

Officer of the day (Standards Section- Field Office)

STEP 3: If Complete, Settle the required processing fee.

Prepare Billing Statement and instruct applicant to proceed to the Cash Section of DSWD Field Office

None

*20 minutes

Support Staff in charge on the issuance of Billing Statement (Standards Section- Field Office)

Process payment and issues Official Receipt.

₱1,000.00

*15 minutes

Cashier (Cashier Section-FO)

STEP 4: Provide the DSWD Standards Section the photocopy of the Official Receipt (OR).

Acknowledge the photocopy of the Official Receipt from the applicant Organization.

None

*15 Minutes

Support Staff (Standards Section- Field Office)

Step 5: Accomplish and drop the Customer’s Feedback Form on the dropbox.

Provide the applicant Organization the Customer’s Feedback Form

None

*5 minutes

Support Staff (Standards Section- Field Office)

Note: Applications received after 3:00pm shall be considered as a next working day transaction.

STEP 6: Wait for the result of the documents review and notice of validation assessment.

1.1 Review the submitted documents as to completeness and compliance, both in form and substance. The submitted complete documents must satisfy the following Criteria:

  1. In case a new applicant SWDA applying to operate a residential care facility, the applicant must establish the need for a residential facility serving a particular sector and the absence of related facility to cater them. e.g. Situationer.
  2. Applicant has employed a sufficient number of duly qualified staff and/or registered social workers to supervise and take charge of its social welfare and development activities and/or social work interventions in accordance with the set standards. 
  3. Applicant must submit a duly certified financial statement that at least seventy percent (70%) of its funds are disbursed for direct social work services while thirty percent (30%) of the funds are disbursed for administrative services.
  4. The SWDA must have a financial capacity to operate for at least two (2) years.
  5. Applicant keeps record of all social development and/or welfare activities it implements.

Note: Criteria iv and vi are only applicable for those SWDAs that are already in operation prior to application for License to Operate.

  1. If complete and compliant, an Acknowledgment Letter and Notification on the proposed schedule on the conduct of Validation Visit shall be prepared.

 

  1. If found incomplete or non-compliant, the Acknowledgement Letter prepared shall contain the checklist of requirements to be secured and complied. This will be sent to the applicant SWDA together with all the application documents submitted.

None

2 working days

Technical Staff

(Standards Section- Field Office)

1.3 Review and approval of the Acknowledgement Letter including its attachments.

None

2 working days

Section Head/Division Chief/Regional Director

(Standards Section- Field Office)

STEP 7: Confirm the Availability on the proposed Validation Visit

For those with requirements that are complete and compliant, Confirmation of Validation Visit.

None

*30 minutes

Technical Staff

(Standards Section- Field Office)

STEP 8: Assist the Assessor during the conduct of Validation visit.

Conduct of Validation visit

None

1 working day per agreed schedule

Technical Staff

(Standards Section- Field Office)

Step 9: Accomplish and place the Customer’s Feedback Form on a sealed envelope.

Provide the applicant Organization the Customer’s Feedback Form

None

*5 minutes

Technical Staff

(Standards Section- Field Office)

STEP 10: Awaits the result of the licensing assessment

1.1 Prepare Confirmation Report 

1.2.1 If favorable, the Technical Staff shall draft Confirmation Report and Draft Certificate of License to Operate.

1.2.2 If not favorable, the Technical Staff shall detail the Assessors Findings and the agreed compliance date of the Action Plan.  

None

3 working days

Technical Staff (Standards Section- Field Office)

1.3.1 If favorable, review and approval of the Confirmation Report and the Draft Certificate of License to Operate.

 

1.3.2 If unfavorable, review and approval of the Confirmation Report.

None

Favorable;

8 working days

 

Unfavorable;

 7 working days

Section Head/Division Chief

(Standards Section- Field Office)

1.4.1 If favorable, for approval and signature of the Certificate of License to Operate.

 

1.4.2 If unfavorable, the Support Staff shall send the Confirmation Report to the SWDA through email and via courier.

None

Favorable;

3 working days

Unfavorable;

 2 working days

Regional Director (Standards Section- Field Office)

 

Support Staff

(Standards Section- Field Office)

STEP 11: Acknowledge the receipt of the Certificate of License to Operate.

Send the Confirmation Report and notify the availability of the Certificate of License to Operate for release through various means per preference indicated in the application form. (direct pick-up or courier)

None

1 working day

(depending on the choice of the applicant)

Support Staff (Standards Section- Field Office)

TOTAL

For Complete and Compliant: 

 

₱1,000.00

 

20 working days

For Incomplete Submission:

None

17 working days

  1. Processing Procedures of Applications submitted at Standards Bureau through Mail/Courier:

STEP 1: Send the Application Form together with the prescribed documentary requirements for Licensing through Mail or Courier to:

Standards Section of concerned DSWD Field Office

Log receipt into the Document Tracking System (DTS) for Standards Section – Field Office. This shall be route to the Assigned Technical Staff.

None

*15 minutes

Support Staff in charge of incoming documents

(Standards Section- Field Office)

STEP 2: Wait for the result of documents review.

1.1 Review the submitted documents as to completeness and compliance, both in form and substance. The submitted complete documents must satisfy the following Criteria:

  1. In case a new applicant SWDA applying to operate a residential care facility, the applicant must establish the need for a residential facility serving a particular sector and the absence of related facility to cater them. (e.g. Situationer)
  2. Applicant has employed a sufficient number of duly qualified staff and/or registered social workers to supervise and take charge of its social welfare and development activities and/or social work interventions in accordance with the set standards. 
  3. Applicant must submit a duly certified financial statement that at least seventy percent (70%) of its funds are disbursed for direct social work services while thirty percent (30%) of the funds are disbursed for administrative services.
  4. The SWDA must have a financial capacity to operate for at least two (2) years.
  5. Applicant keeps record of all social development and/or welfare activities it implements.

Note: Criteria iv and vi are only applicable for those SWDAs that are already in operation prior to application for License to Operate.

1.2 If complete and compliant, an Acknowledgment Letter and Notification on the proposed schedule on the conduct of Validation Visit shall be prepared.

1.3 If found incomplete or non-compliant, the Acknowledgement Letter prepared shall contain the checklist of requirements to be secured and complied. This will be sent to the applicant SWDA together with all the application documents submitted.

None

2 working day

Technical Staff

(Standards Section- Field Office)

STEP 3: Settle the required processing fee.

If found both complete and compliant, notify the Applicant Organization that they have to settle their processing fee.

  • Inform the applicant organization that the processing of the application shall start once they have paid the required fees and provided the Standards Section the copy of the Official Receipt. 

Field Office: The Support Staff shall prepare Billing Statement and instructs applicant to proceed to Field Office Cashier Section.

Note: The processes shall only take place once the applicant organization settle its payment.

₱1,000.00

*15 minutes

Technical Staff and Support Staff (Standards Section- Field Office)

STEP 4: Provide the DSWD Standards Section the copy of the Official Receipt (OR) through the following:

  1. Scanned copy of the Official Receipt to the concerned DSWD Field Offices’ official email address with the subject: Name of the Organization_ Copy of OR for Licensing.

 

  1. Hand-carry the Photocopy of Official Receipt 

 

  1. Courier the Photocopy of Official Receipt
  1. Acknowledge the copy of Official Receipt from the SWDA.

 

  1.  For the Copy of OR sent through email: the Support Staff managing the Official email of the Standards Section shall acknowledged its receipt.

 

1.3.For the Copy of OR sent through mail/courier: the assigned technical Staff shall acknowledged its receipt.

None

*15 Minutes

Support Staff in charge of incoming documents (Standards Section- Field Office)

Step 5: Accomplish and drop the Customer’s Feedback Form on the dropbox.

Provide the applicant Organization the Customer’s Feedback Form

None

*5 minutes

Support Staff (Standards Section- Field Office)

Note: Applications received after 3:00pm shall be considered as a next working day transaction.

STEP 6: Wait for the notice of validation assessment.

Review and approval of the Acknowledgement Letter including its attachments.

 

For those with requirements that are complete and compliant, Confirmation of Validation Visit.

None

3  working days

Section Head/Division Chief

(Standards Section- Field Office)

STEP 7: Confirm the Availability on the proposed Validation Visit

For those with requirements that are complete and compliant, Confirmation of Validation Visit.

None

1 working day

Technical Staff

(Standards Section- Field Office)

STEP 8: Assist the Assessor during the conduct of Validation visit.

Conduct of Validation visit

None

1 working day per agreed schedule

Technical Staff

(Standards Section- Field Office)

Step 9: Accomplish and place the Customer’s Feedback Form on a sealed envelope.

Provide the applicant Organization the Customer’s Feedback Form

None

*5 minutes

Technical Staff

(Standards Section- Field Office)

STEP 10: Wait for the result of the Validation visit.

1.Prepare Confirmation Report 

 

1.2.1 If favorable, the Technical Staff shall draft Confirmation Report and Draft Certificate of License to Operate.

 

1.2.2 If not favorable, the Technical Staff shall detail the Assessors Findings and the agreed compliance date of the Action Plan.  

None

3 working days

Technical Staff (Standards Section- Field Office)

1.3.1 If favorable, review and approval of the Confirmation Report and the Draft Certificate of License to Operate.

 

1.3.2 If unfavorable, review and approval of the Confirmation Report.

None

Favorable;

8 working days

 

Unfavorable;

 7 working days

Section Head/Division Chief

(Standards Section- Field Office)

1.4.1 If favorable, for approval and signature of the Certificate of License to Operate.

 

1.4.2 If unfavorable, the Support Staff shall send the Confirmation Report to the SWDA through email and via courier.

 

Favorable;

3 working days

 

Unfavorable;

 1 working days

Regional Director (Standards Section- Field Office)

 

Support Staff

(Standards Section- Field Office)

STEP 11: Wait on the release of the Certificate of License to Operate.

Send the Confirmation Report and notify the availability of the Certificate of License to Operate for release through various means per preference indicated in the application form. (direct pick-up or courier)

None

1 working day

(depending on the choice of the applicant)

Support Staff (Standards Section- Field Office)

TOTAL

For Complete and Compliant: 

 

₱1,000.00

 

20 working days

 

For Incomplete Submission:

None

17 working days

 

*The number of minutes shall be included on the total working days

** This does not include the travel time of documents from the DSWD Field Office to the Central Office, and vice versa.

← Back

Licensing of Private Social Welfare and Development Agencies (SWDAS) - Operating in more than One Region

The process of assessing the qualifications and authorizing a registered SWDA to operate as a Social Welfare Agency or as an Auxiliary SWDA operation in more than one region. 

Office or Division:

DSWD Central Office, Standards Bureau

Standards Compliance Monitoring Division (SCMD) 

Classification:

Highly Technical

Type of Transaction:

Government to Client (G2C)

Who may avail:

ALL Private SWDAs Already Operational in more than one (1) region

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. One (1) original copy of Duly Accomplished Application Form
  • DSWD Central Office – Standards Bureau (SB)

IBP Road, Constitution Hills, Batasan Pambansa Complex, Quezon City

  • Any DSWD Field Office – Standards Section (Regions I, II, III, IV-A, V, VI, VII, VIII, IX, X, XI, XII, CAR, Caraga, MIMAROPA & NCR)
  1. One (1) original copy of each of the Following Basic Documents
    1. Manual of Operation containing the SWDAs program and administrative policies, procedures and strategies to attain its purpose/s among others 
    2. Profile of Board Trustees 

 

  1. Profile of Employees and Volunteers: At least one (1) full time staff who will manage its operations
  2. Certified True Copy of General Information Sheet issued by SEC

 

  1. Certification of no derogatory information issued by SEC (for those operating more than six (6) months upon filing of the application

 

  1. ABSNET Membership

Certification from the Regional ABSNET (RAB) President or Chairperson of the Cluster ABSNET (CAB) or the authorized ABSNET Officer attesting the active ABSNET membership of the applicant SWDA. 

(Not applicable for first time applicants)

 

    1. Declaration of Commitment from the applicant of no support to tobacco in compliance to the provisions of EO 26 series of 2017(Providing for the establishment of smoke-free Environments in Public and Enclosed Places) and RA 9211 (Tobacco Regulation Act of 2003) 
  • Duly signed Work and Financial Plan for the two (2) succeeding years 
  1. Notarized Certification from the Board of Trustees and/or funding agency to financially support the organizations to operate for at least two (2) years

 

  1. Annual Accomplishment Report previous year
  2. Audited Financial Report of the previous year 

 

  1. Profile of Clients served for the preceding and current year

 

  • ADDITIONAL REQUIREMENTS 

a. For those operating in more than one region

  • One original copy of List of main and satellite/branch offices with contact details, if any.

 

  • One (1) original Certified True Copy of the notarized written agreement of partnership or cooperation between the agency and its partner agency e.g. MOA, Contract of Partnership, among others

 

  • For Applicant SWA’s implementing Child Placement Services
  • One (1) original copy of Certification from DSWD or photocopy of the certificate of training attended by the hired RSW related to child placement service.
  • Documents Establishing Corporate Existence and Regulatory Compliance

1. For those operating in more than one region

  • One (1) copy of the original Validation report from concerned DSWD Field Office or Certification from Regional ABSNET/Cluster or LGUs attesting   to the existence and status of operation of the organization in the area/s of jurisdiction.

 

  • There is no need to get a validation report/certification of existence for the region where the main office of the applicant is located.
  1. For Center Based (Residential and Non-Residential Based)Copy of the valid safety certificates namely:

 

  1. One (1) original copy of the Occupancy permit (only for new buildings) or Annual Building Inspection / Structural Safety Certificate (for old buildings)
  2. One (1) original copy of the Fire Safety Inspection Certificate

 

  1. Water Potability Certificate or Sanitary Permit

 

 

  • Securities Exchange Commission (SEC) – Company Registration and Monitoring Department Secretariat

Building, PICC Complex, Roxas Boulevard, Pasay City, 1307

  • Securities Exchange Commission (SEC) – Company Registration and Monitoring Department Secretariat Building, PICC Complex, Roxas Boulevard, Pasay City, 1307

 

 

  • Board resolution by the Organization

 

 

 

  • Photocopy of the Memorandum of Agreement/Contract of Partnership and Certified by the Head of Applicant Organization

 

 

  • City/Municipal Engineering Office of Local Government Unit covering the SWDAs area of operation or Private Engineer

 

  • Office of the Bureau of Fire Protection in the City/Municipal Local Government Unit covering the SWDAs area of operation 
  • City/Municipal Health Office of Local Government Unit covering the SWDAs area of operation or Private Service Provider
  • For applicant serving within the Ancestral Domains of Indigenous People (IP) – one (1) Photocopy of NGO Accreditation from NCIP

 

  • For applicant with past and current partnership with the DSWD that involved transfer of funds 

 

One (1) original copy of the Certification from DSWD Office and/or other concerned government agencies that the applicant is free from any financial liability/obligation

  • National Commission of Indigenous People (NCIP) Regional Office where the NGO operates

 

  • DSWD Central Office – Financial and Management Service

IBP Road, Constitution Hills, Batasan Pambansa Complex, Quezon City

  • Government Agency where the Organization implemented or implements projects and programs.

Note to Applicant: The acceptance of application documents does not imply that the application is already approved. The applicant must satisfy the assessment indicators for Licensing based on DSWD Memorandum Circular No. 17 Series of 2018.

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME 

PERSON RESPONSIBLE

  • Assessment Procedures for Walk-in Applicants

STEP 1: Secure application form thru the DSWD Website/Field Office/Standards Bureau 

Provides client application form, and checklist of requirements.

None

 

*30 minutes

Support Staff (Standards Bureau – SB)

STEP 2: Submit/ file application and supporting documents 

 

For applicant organizations with complete requirements, shall have acknowledgement receipt of the submitted requirements.

For incomplete requirements, the applicant organization shall sign the acknowledgement of the returned documents and the checklist of the lacking requirements.

1. Determine whether the submitted documents are complete. 

 

  1. If complete, receive the documentary requirements and shall provide the applicant SWDA with an application reference number for easy tracking and reference.
  1. Provide the organization an acknowledgement receipt and log the receipt of application documents into the Document Tracking System (DTS) for Standards Bureau.

 

If incomplete, return all documents submitted accompanied by a checklist of requirements for applicant Organization’s compliance.

None

*30 minutes

 

Support Staff in charge of all incoming documents (Standards Bureau – SB)

STEP 3: Settle the required processing fee.

If found both complete and compliant, notify the Applicant Organization that they have to settle their processing fee.

The Support Staff assigned on the issuance of Billing Statement shall prepare and instruct the applicant to proceed to the Financial Management Service (DSWD Cashier, 2nd Floor, Matapat Building).

₱1,000.00

*15 minutes

Support Staff in charge of all incoming documents (Standards Bureau – SB)

STEP 4: Provide the DSWD Standards Bureau the photocopy of the Official Receipt (OR).

Acknowledge the copy of the Official Receipt from the applicant Organization.

None

*15 Minutes

Support Staff (Standards Bureau – SB)

Step 5: Accomplish and drop the Customer’s Feedback Form on the dropbox.

Provide the applicant Organization the Customer’s Feedback Form

None

*5 minutes

Support Staff (Standards Bureau – SB)

Note: Applications received after 3:00pm shall be considered as a next working day transaction.

STEP 6: Awaits the result of the documents review and notice of Virtual Assessment/ Validation Assessment.

1.1 Review the submitted documents as to completeness and compliance, both in form and substance. The submitted complete documents must satisfy the following Criteria:

    1. Applicant has employed a sufficient number of duly qualified staff and/or registered social workers to supervise and take charge of its social welfare and development activities and/or social work interventions in accordance with the set standards. 
    2. Applicants must submit a duly certified financial statement that at least seventy percent (70%) of its funds are disbursed for direct social work services while thirty percent (30%) of the funds are disbursed for administrative services.
    3. The SWDA must have a financial capacity to operate for at least two (2) years.
  • Applicant keeps record of all social development and/or welfare activities it implements.

Note: Criteria iii and v are only applicable for those SWDAs that are already in operation prior to application for License to Operate.

1.2 If complete and compliant, an Acknowledgement Letter and Notification on the proposed schedule on the conduct of Virtual Assessment/ Validation Assessment shall be prepared.

1.3 If found incomplete or non-compliant to the criteria, the Acknowledgement Letter prepared shall contain the criteria that need to be satisfied. This will be sent to the applicant SWDA together with all the application documents submitted.

None

2 working days

Technical Staff

(Standards Bureau – SB)

STEP 7: Wait on the result of Assessment with the submitted Documents.

Review and approval of the Acknowledgement Letter including its attachments.

None

2 working days

Technical Staff/ Section Head/ Division Chief/ Bureau Director

STEP 8: Confirm the Availability on the proposed Virtual Assessment/ Validation Assessment.

For those with requirements that are complete and compliant, Confirmation of Virtual Assessment Validation Assessment.

None

*30 minutes

Technical Staff

(Standards Bureau – SB)

STEP 9: Assist the Assessor during the conduct of Virtual Assessment/Validation Assessment.

Conduct of Virtual Assessment/ Validation Assessment.

None

1 working day per agreed schedule

Technical Staff

(Standards Bureau – SB)

Step 10: Accomplish and place the Customer’s Feedback Form on a sealed envelope.

Provide the applicant Organization the Customer’s Feedback Form

None

*5 minutes

Technical Staff (Standards Bureau – SB)

STEP 11: Wait on the result of Virtual Assessment/ Validation Assessment.

1.1 Prepare Confirmation Report 

1.2.1 If favorable, the Technical Staff shall draft Confirmation Report and Draft Certificate of License to Operate.

1.2.2 If not favorable, the Technical Staff shall detail the Assessors Findings and the agreed compliance date of the Action Plan.  

None

3 working days

Technical Staff (Standards Bureau – SB)

1.3.1 If favorable, review and approval of the Confirmation Report and the Draft Certificate of License to Operate.

1.3.2 If unfavorable, review and approval of the Confirmation Report.

None

Favorable;

8 working days

Unfavorable;

 7 working days

Section Head/Division Chief/Bureau Director

1.4.1 If favorable, for approval and signature of the Certificate of License to Operate.

1.4.2 If unfavorable, the Support Staff shall send the Confirmation Report to the SWDA through email and via courier.

 

Favorable;

3 working days

 

Unfavorable;

 2 working days

Undersecretary Supervising the Standards Bureau

Support Staff

(Standards Bureau – SB)

STEP 12: Wait on the release of the Certificate of License to Operate.

Send the Confirmation Report and notify the availability of the Certificate of License to Operate for release through various means per preference indicated in the application form. (direct pick-up or courier)

None

1 working day

(depending on the choice of the applicant)

Support Staff (Standards Bureau – SB)

TOTAL

For Complete and Compliant: 

 

₱1,000.00

 

20 working days

 

For Incomplete Submission:

None

17 working days

 
  • Processing Procedures of Applications submitted at Standards Bureau through Mail/Courier:

STEP 1: Send the Application Form together with the prescribed documentary requirements for Licensing of Already Operational through Mail or Courier to:

Standards Bureau

DSWD Central Office, 

IBP Road, Batasan Pambansa Complex, Constitution Hills, Quezon City

Log receipt into the Document Tracking System (DTS) for Standards Bureau. This shall be routed to the Assigned Technical Staff.

None

*15 minutes

Support Staff in charge of incoming documents

(Standards Bureau – SB)

STEP 2: Wait for the result of the assessment.

1.1 Review the submitted documents as to completeness and compliance, both in form and substance. The submitted complete documents must satisfy the following Criteria:

    1. Applicants must be engaged mainly or generally in Social Welfare and Development Activities.
    2. Applicant has employed a sufficient number of duly qualified staff and/or registered social workers to supervise and take charge of its social welfare and development activities and/or social work interventions in accordance with the set standards. 
    3. Applicants must submit a duly certified financial statement that at least seventy percent (70%) of its funds are disbursed for direct social work services while thirty percent (30%) of the funds are disbursed for administrative services.
    4. The SWDA must have a financial capacity to operate for at least two (2) years.
  • Applicant keeps record of all social development and/or welfare activities it implements.

Note: Criteria iii and v are only applicable for those SWDAs that are already in operation prior to application for License to Operate.

1.2 If complete and compliant, an Acknowledgement Letter and Notification on the proposed schedule on the conduct of Virtual Assessment/ Validation Assessment shall be prepared.

1.3 If found incomplete or non-compliant, the Acknowledgement Letter prepared shall contain the checklist of requirements to be secured and complied. This will be sent to the applicant SWDA together with all the application documents submitted.

None

2 working days

Technical Staff (Standards Bureau – SB)

STEP 3: Settle the required processing fee.

 

For those operating in more than one region, the applicant organization may settle its payment either at DSWD Central Office or at the DSWD Field Office where their Main Office is located according to Organization’s preference.

1. If found both complete and compliant, notify the Applicant Organization that they have to settle their processing fee.

  1. Inform the applicant organization that the processing of the application shall start once they have paid the required fees and provided the Standards Bureau the copy of the Official Receipt. 

Field Office: The Support Staff shall prepare Billing Statement and instructs applicants to proceed to the Field Office Cashier Section.

Standards Bureau: The Support Staff shall prepare Billing Statement and instruct applicants to proceed to the Financial Management Service (DSWD Cashier, 2nd Floor, Matapat Building).

Note: The processes shall only take place once the applicant organization settles its payment.

₱1,000.00

*15 minutes

Technical Staff and Support Staff (Standards Bureau – SB)

STEP 4: Provide the DSWD Standards Bureau the copy of the Official Receipt (OR) through the following:

  1. Scanned copy of the Official Receipt srb@dswd.gov.ph with the subject: Name of the Organization_ Copy of OR for Licensing.
  2. Hand-carry the Photocopy of Official Receipt to Standards Bureau.
  3. Courier the Photocopy of Official Receipt to Standards Bureau.

1.1 Acknowledge the copy of the Official Receipt from the SWDA.

 

1.2 For the Copy of OR sent through email: the Support Staff managing the Official email of the Standards Bureau shall acknowledge the receipt of the Official Receipt and provide the copy to the Assigned Technical Staff.

None

*15 Minutes

Support Staff in charge of incoming documents (Standards Bureau – SB)

STEP 5: Accomplish and drop the Customer’s Feedback Form on the dropbox.

Provide the applicant Organization the Customer’s Feedback Form

None

*5 minutes

Support Staff (Standards Bureau – SB)

Note: Applications received after 3:00pm shall be considered as a next working day transaction.

STEP 6: Awaits the result of the documents review and notice of Virtual Assessment/ Validation Assessment.

Review and approval of the Acknowledgement Letter including its attachments.

For those with requirements that are complete and compliant, Confirmation of Virtual Assessment/ Validation Assessment.

None

3 working days

Technical Staff/Section Head/Division Chief/Bureau Director

STEP 7: Confirm the Availability on the proposed Virtual Assessment/ Validation Visit.

For those with requirements that are complete and compliant, Confirmation of Virtual Assessment/ Validation Visit.

None

1 working day

Technical Staff

(Standards Bureau – SB)

STEP 8: Assist the Assessor during the conduct of Virtual Assessment/ Validation Visit.

Conduct of Virtual Assessment/Validation Visit.

None

1 working day per agreed schedule

Technical Staff

(Standards Bureau – SB)

Step 9: Accomplish and place the Customer’s Feedback Form on a sealed envelope.

Provide the applicant Organization the Customer’s Feedback Form

None

*5 minutes

Technical Staff

(Standards Bureau – SB)

STEP 10: Wait on the result of Virtual Assessment/ Validation Visit.

1.1 Prepare Confirmation Report 

1.2 If favorable, the Technical Staff shall draft Confirmation Report and Draft Certificate of License to Operate.

1.3 If not favorable, the Technical Staff shall detail the Assessors Findings and the agreed compliance date of the Action Plan.  

None

3 working days

Technical Staff (Standards Bureau – SB)

1.1 If favorable, review and approval of the Confirmation Report and the Draft Certificate of License to Operate.

1.2 If unfavorable, review and approval of the Confirmation Report.

None

Favorable;

7 working days

Unfavorable;

 7 working days

Section Head/Division Chief/Bureau Director

1.1 If favorable, for approval and signature of the Certificate of License to Operate.

1.2 If unfavorable, the Support Staff shall send the Confirmation Report to the SWDA through email and via courier.

None

Favorable;

2 working days

Unfavorable;

 1 working days

Undersecretary Supervising the Standards Bureau

Support Staff

(Standards Bureau – SB)

STEP 11: Wait on the release of the Certificate of License to Operate.

Send the Confirmation Report and notify the availability of the Certificate of License to Operate for release through various means per preference indicated in the application form. (direct pick-up or courier)

None

1 working day

(depending on the choice of the applicant)

Support Staff (Standards Bureau – SB)

TOTAL

For Complete and Compliant: 

 

₱1,000.00

 

20 working days

 

For Incomplete Submission:

None

17 working days

 

 

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Accreditation of Social Welfare and Development Programs and Services (Licensed Private SWAs and Public SWDAs)

Refers to the process of assessing the Licensed Social Welfare Agency (SWA) and Public SWDA if their Programs and Services are compliant to set standards. 



Office or Division:

Standards Compliance Monitoring Division (SCMD) – Standards Bureau, DSWD Central Office

Classification:

Highly Technical

Type of Transaction:

Government to Client (G2C)

Who may avail:

All Private Licensed SWA with Social Welfare and Development Programs and Services and Public SWDA

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE


  1. One (1) original copy of the Duly Accomplished Application Form

  • DSWD Central Office – Standards Bureau (SB)

IBP Road, Constitution Hills, Batasan Pambansa Complex, Quezon City


  • Any DSWD Field Office – Standards Section (Regions I, II, III, IV-A, V, VI, VII, VIII, IX, X, XI, XII, CAR, Caraga, MIMAROPA & NCR)


  1. Pre-accreditation assessment 
  • For New Applicant, submit one (1) original copy of the pre-assessment conducted by concerned Field Office covering the Area of Operation
  • For Renewal, submit one (1) original copy of the assessment tool signed by the SWAs Head of Agency




  • For Residential 

Amended Administrative Order No. 11, s.2007 Entitled Revised Standards on Residential Care Service


  • For Community Based

Please email sb@dswd.gov.ph 


  • One (1) Original Copy of each of the following Documents Establishing Corporate Existence and Regulatory Compliance

  • Certification of no derogatory information issued by SEC (for those operating more than six (6) months upon filing of the application (not applicable for Public SWDA)
  • ABSNET Membership

Certification from the Regional ABSNET (RAB) President or Chairperson of the Cluster ABSNET (CAB) or the authorized ABSNET Officer attesting the active ABSNET membership of the applicant SWDA. 


For RAB President, the Standards Section shall be the one to issue the required certification.







  • Securities Exchange Commission (SEC) – Company Registration and Monitoring Department Secretariat Building, PICC Complex, Roxas Boulevard, Pasay City, 1307 


  • One (1) Original Copy of each of the  following Documents Establishing Track Record and Good Standing

  1. Duly signed Work and Financial Plan for the two (2) succeeding years 

  1. Notarized Updated Certification from the Board of Trustees and/or funding agency to financially support the organization’s to operate for at least two (2) years. 

(not applicable for Public SWDA)


  1. Annual Accomplishment Report previous year

  1. Audited Financial Report of the previous year 


  1. Profile of Clients served for the preceding and current year








  • Board Resolution by the Organization








  1. One (1) Original Copy of each of the following Documents Establishing Corporate Existence and Regulatory Compliance
  • Declaration of Commitment from the applicant of no support to tobacco in compliance to the provisions of EO 26 series of 2017(Providing for the establishment of smoke-free Environments in Public and Enclosed Places) and RA 9211 (Tobacco Regulation Act of 2003)




  • One (1) Original Copy of each of the following Basic Documents

  1. Manual of Operation containing the SWDAs program and administrative policies, procedures and strategies to attain its purpose/s among others

  1. Profile of Board Trustees or its equivalent

      (not applicable for Public SWDA)



  1. Profile of Employees and Volunteers: At least one (1) full time staff who will manage its operations

  1. Certified True Copy of General Information Sheet issued by SEC

(not applicable for Public SWDA)


(Note: The first 4 Basic Documents are needed if only there is an update or amendment on documents recently submitted to DSWD Standards Bureau)


For those operating in more than one region

  1. One (1) original copy of the List of main and satellite/branch offices with contact details, if any.

For Applicant SWA’s implementing Child Placement Services:

  • One (1) Original Copy of the Certification from DSWD or one (1) photocopy of the certificate of training attended by the hired RSW related to child placement service.

One (1) Original Copy of the following Documents Establishing Corporate Existence and Regulatory Compliance

  1. Certified true copy of General Information Sheet (GIS) issued by SEC or any regulatory agencies

          (not applicable for Public SWDA)


  1. For Center Based (Residential and Non-Residential Based) AND Community Based, Copy of the valid safety certificates namely:

  1. Occupancy permit (only for new buildings) or Annual Building Inspection/Structural Safety Certificate (for old buildings)

  1. Fire Safety Inspection Certificate Water


  1. Potability Certificate or Sanitary Permit



  • For applicant serving within the Ancestral Domains of Indigenous People (IP) – Photocopy of NGO Accreditation from NCIP

  • For applicant with past and current partnership with the DSWD that involved transfer of funds.

Certification from DSWD Office and/or other concerned government agencies that the applicant is free from any financial liability/obligation










  • Securities Exchange Commission (SEC) – Company Registration and Monitoring Department Secretariat Building, PICC Complex, Roxas Boulevard, Pasay City, 1307












  • Securities Exchange Commission (SEC) – Company Registration and Monitoring Department Secretariat Building, PICC Complex, Roxas Boulevard, Pasay City, 1307




  • City/Municipal Engineering Office of Local Government Unit covering the SWDAs area of operation or Private Engineer


  • Office of the Bureau of Fire Protection in the City/Municipal Local Government Unit covering the SWDAs area of operation


  • City/Municipal Health Office of Local Government Unit covering the SWDAs area of operation or Private Service Provider

  • National Commission of Indigenous People (NCIP) Regional Office where the NGO operates

  • DSWD Central Office – Financial and Management Service

IBP Road, Constitution Hills, Batasan Pambansa Complex, Quezon City


  • Government Agency where the Organization implemented or implements projects and programs.

Note to Applicant: The acceptance of application documents does not imply that the application is already approved. The applicant must satisfy the assessment indicators on the Accreditation Tools based on DSWD Memorandum Circular No. 17 Series of 2018.

 

STEP 1: Secure application form and other templates on Accreditation  thru the DSWD Website/ Standards Bureau/Field Office

Provide via email and/or posts the application form and other templates on Accreditation at the DSWD website. 

None

—

Support Staff (Standards Bureau – SB)

STEP 2: 

  • Submit/ file application and supporting documents.

  • For applicant SWDA with complete requirements, shall have acknowledgement receipt of the submitted requirements.

  • For incomplete requirements, the applicant organization shall sign the acknowledgement of the returned documents and the checklist of the lacking requirements.

1. Determine whether the submitted documents are complete. 


If complete, receive the documentary requirements and provide the organization an acknowledgement receipt and log the receipt of application documents into the Document Tracking System.


  1. Logs its receipt into the Document Transaction Management System (DTMS)

  1. Provides the walk-in applicant with Document Reference Number for easy tracking.

If incomplete, return all documents submitted accompanied by a checklist of requirements for applicant Organization’s compliance.

None









30 minutes



Incoming Support Staff 











STEP 3: 


1.1 If Complete, settle the required processing fee.


1.2 Presents the Billing Statement at the Cashier and settles the required fee.


Prepares billing statement and instructs applicant to proceed to the Financial Management Service (DSWD Cashier 2nd Floor, Matapat Building) for the necessary fee or thru online at: http://www.lbp-eservices.com/egps/portal/index.jsp 



 

SCMD Support staff 

Process payment and Issues Official Receipt 

1,000.00

*20 minutes

Cashier (Finance Management  Service-Cashier Division)

STEP 4: Provide the DSWD Standards Bureau the photocopy of the Official Receipt (OR).

Attach the photocopy of the official receipt of the processing fee.

None

 

Incoming Support Staff 

Note: Application documents received after 3:00 PM shall be considered as a next working day transaction.

STEP 5: Wait for the result of the documents review and notice of Virtual Assessment.

  1. Logs its receipt into the DTMS.

  1. Routes to concerned Section Head 

None 

30 minutes

Incoming SCMD Support Staff 

 
  1. Prepares acknowledgement of the submitted application documents 

  1. If complete and compliant, prepares acknowledgement letter indicating the schedule and mode of assessment: 

  • Under Normal circumstances actual accreditation visit shall be conducted;
  • During the state of calamity/ emergency, virtual assessment shall be conducted

  1. If incomplete or non-compliant, prepare an acknowledgement letter indicating the checklist of lacking documents.

None

3 days

Assigned technical staff 

 

1.1.Reviewed acknowledgement letter and affixes the initial 

1.1.1 If no comments/ clarifications, initial/ endorse the final draft of acknowledgement letter to the Division Chief for approval

1.1.2 If with inputs/ comments/ corrections, return to the technical staff

None

1 day

Section Head, Division Chief of SCMD 

 

Tracks and endorses the acknowledgement letter 

  1. Logs into the DTMS 

 

1 hour

Incoming SCMD Support Staff

 

1.2. Routes finalized acknowledgement letter to the OIC/ Bureau Director for approval 

 

1 hour

OBD Support Staff 

 

Approves Acknowledgement letter

  1. If approved: Signed/ approved acknowledgement letter 
  2. If with inputs/ comment/corrections, return to SCMD/technical staff  
 

1 day 

Bureau Director 

 

Tracks and forwards the signed acknowledgement letter 

1.1 Logs it into the DTMS 

 

1 hour  

OBD Support Staff, SCMD Support Staff 

 

Receives and tracks the signed acknowledgment letter 

  1. Emails advance copy of the signed acknowledgement letter
 
 

Transmits to Records Section for delivery to concerned SWDA

  1. For complete/compliant documents, send to SWDA the acknowledgement letter indicating the assessment schedule 

  1. For non-complaint/with list of lacking requirements, end of process 
 

1 hour 

Outgoing SCMD Support Staff

TOTAL 

For Complete and Compliant 


Php 1,000


5 working days 

 

Incomplete Submission 

None 

30 minutes  

 



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